What do I need to sign up?

You need to be able to verify your credentials through Doximity or have a Doximity account.

Why do I need to access my Doximity account?

This is how we verify US physicians.

What if I don’t remember my Doximity password or I no longer have access to the email address linked with doximity?

Email support@doximity.com if you no longer have access to the email associated with your Doximity account. If you don’t remember your password, please go to this link.

Are there any terms of use when I sign up on the Lyfebin platform?

Yes, you can find the Terms of User for the usage of our platform here.

Is there a privacy policy that’s available so that I can see the how your using my information?

Yes, you can find our privacy policy details here .

Will I be able to upload my studies from my computer?

Once you have access to the Lyfebin application, you will want to navigate to your “My Uploads” tab. Once there you will see a button that states “Upload Scans”. Selecting “Upload Scans” will bring up a dialog that will give you the option to select your studies from your computer. Point the drive or folder where the studies are located. The application will automatically find the appropriate files.

How do I share the studies I have uploaded?

You can only share studies that are in your library. You must copy studies from My Uploads, My e-consults, or My Curbside. Once in your library, you can share with a colleague who already has an account on Lyfebin or to an email. To view the studies, the user must create an account.

How does My Library work?

All studies in your library should not have any patient identification. Please email support@lyfebin.com if you notice any patient information on the study. Although we use artificial intelligence to ensure removal of PHI, It is all of our responsibility to maintain patient confidentiality.

What if I see patient information on a study in My library?

Please email support@lyfebin.com and we will remove it.

How do I organize the files in My Library?

You can apply searchable tags with any information you would like to any study in your library. We suggest using tags that have the anatomy of interest, pathologic diagnosis, etc. The tags you use are remembered so that you can re-use them for additional studies.

Why does it take longer to upload than Dropbox or Gdrive?

From the initial upload, we apply special security measures to the study. But due to hardware differences, this can slow the upload down when uploading directly from the DVD-ROM drive.To speed up the upload, drag the entire disc to your hard drive and perform the upload from your hard drive instead of the DVD-ROM directly.

How do I use the viewer?

After clicking view files, this opens the viewer. Drag and drop the files from the corresponding series on the left tab to the right side of the viewer. The other features can be seen on the top tab.

How do I adjust the window width (contrast) and window leveling (brightness)?

Click and hold on image. Move your cursor to left to decrease Window Center (increase brightness) value. Automatic windowing Abdomen/soft tissuesLungsLiverBonesBrainSoft tissues

Can I view my studies from a tablet or smartphone?

Yes!!! There is also multi-touch support. If you have a tablet device with chrome or safari, you might find that gestures (motions that you make with one, two or more fingers) are easier to use than a mouse or keyboard.Lyfebin allows users to make use of the array of multi-touch gestures:Touch the image with three fingers and move it up and down to browse through images of the displayed series.To zoom in or out, touch two points on the image, and then move your fingers away from or toward each other.Drag the image with two fingers.Touch the image with one finger to change the window settings (brightness/contrast) and moving them up/down (brightness) or left/right (contrast).

What do I need to sign up?

All you need is a personal email address that you have access to or a social account registered with Google or Facebook.

What if I don’t remember my password when signing up with my email account?

If you happen to forget your password when you have registered for a lyfebin account using the email and password combination, you can easily reset your password by navigating to the login screen here and select the “Forgot Password” link.

Are there any terms of use when I sign up on the Lyfebin platform?

Yes, you can find the Terms of User for the usage of our platform here.

Is there a privacy policy that’s available so that I can see the how your using my information?

Yes, you can find our privacy policy details here.

Will my data always be accessible?

Yes your data will always be available once it is placed in our system for you to review, Our application is a SAAS platform in which all your information will be available to only you and people you share your studies with in the cloud.

Lyfebin (pronounced Lifebin) is a HIPAA secure environment for patients and doctors to view and share medical images aka DICOM files (computed tomography, magnetic resonance imaging, ultrasound, digital radiography etc.) and clinical pictures all on the cloud using next generation security.

Do I need any special software to use Lyfebin?

No lyfebin is a cloud based software that you can utilize with any capable media device connected to the internet.

Will I be able to upload my studies from my computer?

Once you have access to the lyfebin application, you will want to navigate to your “My Lyfe” tab. Once there you will see a button that states “Upload Scans”. Selecting “Upload Scans” will bring up a dialog that will give you the option to select your studies from your computer.

Will I be able to share my studies with my physician?

Yes, this is one of the great many features that Lyfebin has to offer! With any study that you upload into the system you will be able to share it with your Primary Medical Doctor or trusted medical physicians.

What if I have family members do we all need to register individual accounts?

Yes it is advised that for each family member that has their own studies whom prefer not to share their information with others to create individual accounts. However Lyfebin makes it conveniently easy to have associated family members apart of 1 single account. After logging into your qualified account, you may select the “My Family” tab, and this will show you all the different studies for each family member. You can even provide a nickname to help you identify your other family members quickly.

What if I accidently uploaded the wrong study, can I remove it?

Yes, you have full control of how you manage your files once uploaded to the system. For every study you will see a “Trash bin” icon, that will allow you to remove your study for your files. However if you have shared your study with a Medical Professional he or she may have copied it for their own reference, But don’t worry there is no personal identifiable information available to the Medical Professionals of whom you’ve shared it with other than your chosen unique username.

I don’t see an answer to my specific question

No problem, we have a support team that can answer your question(s), feel free to send your inquiries to support@lyfebin.com

May 2021 - Lyfebin

Reasons Why You Must Get a Second Medical Opinion

Louise Savoie Second Medical Opinion No Comments

How many times have you been diagnosed with a complex or serious health condition and simply ran away with your doctor’s assessment instead of seeking a second opinion from a different healthcare services provider?

If you have, then you would be happy to know that you are among the 30% of Americans who have made the wise decision as reported by mypatientrights.org. That said, you may still have reservations about what difference a second opinion can truly make.

As it turns out, per our providers of telehealth in CA, expert second opinion is not only important, it is an investment to your future self, too.

Thus, as your partner in health and a provider of telemedicine in Los Angeles, California, we at Lyfebin are listing down some of the most crucial reasons why you should prioritize getting a second opinion first:

A second opinion helps cut the risk of misdiagnoses.
A second opinion makes sure that you can have all possible scenarios for your condition.
A second opinion ensures that you can open up more avenues and options for your treatments.
A second opinion is a way to get to the bottom of your situation, which inevitably results in you, your family, and your loved ones getting peace of mind.

With this said, it can be inconvenient to get a second opinion. You have to consider the commute, added costs, and resources, and for some, their doctor’s feelings. All these are valid; fortunately, however, you can now conveniently get a second opinion with Lyfebin, a HIPAA-compliant environment that gives you access to different care providers and expertise at the comforts of your home. Interested in our technology? Don’t hesitate to get in touch!

Why a Secure Telehealth Environment Is a Must

Louise Savoie Telehealth No Comments

Most of us do not think about the importance of having a secure environment when taking telehealth sessions with our providers. However, just like how in telehealth in CA, expert second opinion is necessary so is security is, too, to make sure that we can optimize the care we receive.

As your partner in telemedicine in Los Angeles, California, this is something that we continue to advocate and have actually incorporated through Lyfebin, our very own HIPAA-compliant environment for patients and doctors.

Here are the more compelling reasons why you should seek a secure healthcare services platform when receiving telehealth:

With a secure platform, you can minimize and even cut the risk for data breaches and other privacy concerns.
With a secure platform, you can establish trust quicker with your provider, which then results in better relationships and even better healthcare outcomes. This is especially helpful when you need specialty care.
With a secure platform, you can ensure accountability from your provider when conflicts arise from your previously agreed arrangements.
With a secure platform, you can have peace of mind when receiving your care.

Expect all these and more with a secure platform like ours at Lyfebin. We offer a secure environment for patients and doctors to view and share medical images such as computed tomography, magnetic resonance imaging, ultrasound, digital radiography, and more as well as clinical pictures so you can have the confidence to receive care.